GDPR Compliance Statement

Last updated: November 3, 2026

Our Commitment to Data Protection

Ink-gorge is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This document outlines how we comply with these regulations.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes when you submit a booking request.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating our business, provided these interests do not override your rights and freedoms.

Data Controller Information

Ink-gorge is the data controller responsible for your personal data. Our contact details are:

Ink-gorge
42 Stonegate Passage
York, North Yorkshire
YO1 8AS
United Kingdom
Email: [email protected]

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data under certain conditions, particularly when we process data based on legitimate interests.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with your request. We will respond within one month of receiving your request. If your request is complex or you have made multiple requests, we may extend this period by a further two months, in which case we will inform you and explain the reason for the delay.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and updates
• Access controls limiting who can view personal data
• Staff training on data protection principles
• Secure backup procedures

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Active booking and tour coordination: duration of service provision plus six months
• Completed tours: up to two years for quality assurance and potential follow-up services
• Legal or regulatory requirements: as mandated by applicable laws

After these periods, personal data is securely deleted or anonymized.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place as required by GDPR.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.